2026 Wellcare Annual Certification Training (ACT) Mastery Practice Exam

Question: 1 / 400

What is one outcome that Wellcare strives to achieve through efficient outpatient service management?

Decrease in member health literacy

Reduction of healthcare access

Improved member engagement in care

Wellcare focuses on achieving improved member engagement in care through efficient outpatient service management. This outcome is crucial because enhanced member engagement leads to better health outcomes. When members are actively involved in their care, they are more likely to adhere to treatment plans, attend regular check-ups, and communicate openly with healthcare providers. Effective outpatient management can facilitate timely access to care and provide resources that empower members to take charge of their health.

In contrast to this correct answer, the options that suggest decreased health literacy, reduction of healthcare access, or increased barriers to service run counter to Wellcare's mission. The organization aims to enhance access to healthcare services and help members understand their health better, bridging gaps rather than creating them. Overall, promoting member engagement is a foundational goal for Wellcare in improving healthcare quality and outcomes.

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Increased barriers to service

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