How frequently must the Wellcare ACT be renewed?

The Wellcare Annual Certification Training (ACT) must be renewed annually, typically before the start of the new plan year. This annual renewal ensures that all employees and agents are kept up to date with the latest policies, procedures, and compliance standards necessary for effective service and support within the organization.

This timing is strategic, as it aligns with the plan year cycle, allowing for updates in response to changes in regulations or the needs of the members served. Regular annual training not only reinforces essential knowledge but also enhances the ability to effectively navigate the healthcare landscape and respond to member inquiries with the most current information. This process helps ensure compliance and continues the commitment to providing quality care.