True or False: Brokers/agents must leave materials with beneficiaries at sales appointments.

The correct answer is true because brokers and agents are required to provide beneficiaries with materials during sales appointments to ensure that they have all the necessary information to make informed decisions about their healthcare plan options. This practice promotes transparency and allows beneficiaries to review and understand the products being offered. Leaving behind materials can include brochures, plan summaries, and other relevant documentation that helps beneficiaries grasp the details of their options and any implications for their health care. Ensuring that beneficiaries have access to these materials is a key part of the ethical responsibility brokers and agents uphold in their role, fostering a better-informed client base.