What document provides an overview of the features our plans offer and should be reviewed with a beneficiary during sales appointments?

The Summary of Benefits is the appropriate document to provide an overview of the features of plans offered by Wellcare. This document is specifically designed to give beneficiaries a clear and concise summary of the key benefits and services that are included in the health plan. During sales appointments, it's crucial to review this document with beneficiaries to help them understand how the plan might meet their healthcare needs, as well as any costs associated with it, such as premiums, deductibles, and copayments.

This clarity fosters informed decision-making for potential enrollees, allowing them to compare options effectively and choose the plan that best suits their situation. The other documents, while important—like the Evidence of Coverage which provides more detailed terms, the Star Ratings indicating the plan's overall quality, and the Annual Notice of Change outlining any changes to the plan—do not serve the same straightforward purpose of summarizing plan features during the initial sales interaction.